Frequently Asked Questions
Everything you need to know about your Karizmajewels experience.
What materials are used in Karizmajewels pieces?
We specialize in high-quality 925 Sterling Silver, authentic gemstones, and premium gold plating. Each product description provides specific details regarding the metals and stones used.
How long does shipping take?
Standard domestic orders typically arrive within 3-7 business days. International shipping varies by location but generally takes 10-15 business days. Tracking information is provided for every order.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made or personalized jewelry pieces are final sale.
Do you offer international shipping?
Yes, we ship our jewelry worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination.
How should I care for my jewelry to prevent tarnishing?
To maintain brilliance, avoid contact with perfumes, lotions, and water. Store your jewelry in a cool, dry place, preferably in the airtight pouch provided with your purchase.
Are your gemstones ethically sourced?
Absolutely. We are committed to ethical sourcing and work closely with trusted suppliers to ensure all our gemstones and metals are obtained through fair trade practices.